Terms and Conditions

Welcome to Zero kiryun!

These Terms and Conditions govern your access to and use of our website and services.

By purchasing from or using our website, you agree to these terms. Please read them carefully.

1. 💎 General Information

ZERO KIRYUN Official Store operates from Switzerland and sells physical K-pop merchandise inspired by the artist ZERO KIRYUN to customers in America, Europe, Asia, and Oceania.

All products offered on our website are tangible goods.

We reserve the right to update or modify these terms at any time. Continued use of the site means you accept the revised terms.

2. 🛍️ Products and Orders

All products displayed on our website are subject to availability.

Product descriptions, images, and prices are provided as accurately as possible, but minor variations may occur.

By placing an order, you agree to provide complete and accurate information for processing and delivery.

We reserve the right to refuse or cancel orders if fraud, payment issues, or policy violations are suspected.

3. 💳 Prices and Payments

All prices are shown in the currency displayed on our website.

Payment methods are securely processed by third-party providers (e.g., Stripe, PayPal, or similar).

You agree to pay the total amount due, including shipping fees and applicable taxes, at the time of purchase.

We do not store your credit card or banking information.

4. 🚚 Shipping and Delivery

We offer international shipping to America, Europe, Asia, and Oceania.

Delivery times may vary depending on the destination and customs processing.

Customers are responsible for providing accurate shipping information.

Customs duties, import taxes, or additional fees may apply in your country and are the customer’s responsibility.

5. 🔁 Returns and Refunds

We want you to be happy with your order!

However, as we sell physical merchandise, returns and refunds are accepted only under specific conditions:

You must contact us within 14 days of receiving your order if an item is damaged, defective, or incorrect.

Items must be unused, in original packaging, and in the same condition as received.

Refunds are processed once the returned item is inspected and approved.

Shipping fees are non-refundable unless the error was on our part.

For refund requests, please contact us at [your support email].

6. 🔐 Privacy and Data Protection

Your privacy is important to us.

We comply with Swiss data protection law (FADP) and the EU General Data Protection Regulation (GDPR).

Please refer to our full [Privacy Policy] for detailed information about how we collect and use your data.

7. ⚖️ Intellectual Property

All designs, product names, photos, texts, and materials displayed on this website are the property of ZERO KIRYUN Official Store and are protected by international copyright and intellectual property laws.

You may not reproduce, copy, or use any content without written permission.

8. 🚫 Prohibited Uses

You agree not to:

Use our products or site for unlawful purposes.

Misrepresent your identity or provide false information.

Attempt to interfere with the security, functionality, or integrity of the website.

Violation of these terms may result in suspension or termination of access.

9. 🌍 Governing Law and Jurisdiction

These Terms and Conditions are governed by Swiss law.

Any disputes shall be handled by the competent courts of Switzerland, unless otherwise required by international consumer protection laws.

10. 📞 Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

📧 zerokiryunofficialshop@outlook.com

🌐 zerokiryunofficialshop.com

Last updated: November 2025

© ZERO KIRYUN Official Store. All Rights Reserved.